Email

Overview

Send an email to a team's address. The Email integration makes a triage issue in that team, with the email thread in the description and its attachments on the issue. A reply in the same thread goes onto the same issue.

How to configure the integration

1. Open Settings → Integrations → Email and connect the mailbox.
2. Under Team mappings, pair an address tag with a team — for example support with your Support team.
3. Mail sent to you+workspace-support@… now lands in triage of that team, where workspace is this workspace's slug and you@… is the mailbox you connected.

Mail whose tag has no pair is left alone.